Privacy Policy

Last Updated: December 5, 2025

UrgentCareNow ("we," "us," or "our") operates urgentcare-now.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide

We do not collect personal information unless you voluntarily provide it (e.g., through contact forms or email). This may include:

• Name and email address
• Any information you include in messages to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website
• Device information (operating system, screen size)

We collect this information using cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain our website
• Improve user experience and website functionality
• Analyze usage patterns and trends
• Respond to inquiries and provide customer support
• Send administrative information (e.g., updates to terms)
• Detect and prevent fraud or security issues

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in operating our website:

• Analytics: Google Analytics (see their privacy policy)
• Hosting: Vercel (see their privacy policy)

Affiliate Partnerships

Our website contains affiliate links to third-party telemedicine services (e.g., DrHouse). When you click these links, you are redirected to their websites, which have their own privacy policies. We receive a commission if you make a purchase, but we do not receive your personal information from these transactions.

Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

4. Third-Party Links

Our website contains links to third-party websites, including urgent care clinic websites and telemedicine services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Advertising Cookies: Used to deliver relevant ads

Most browsers accept cookies automatically. You can modify your browser settings to decline cookies, but this may affect website functionality.

6. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Medical Information Disclaimer

Important: UrgentCareNow is a directory website. We do not provide medical services, collect medical information, or handle patient records. We do not store any protected health information (PHI) under HIPAA. For medical services, you will be directed to independent urgent care facilities or telemedicine providers, each with their own privacy practices.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-Out: Opt out of certain data collection (e.g., analytics)

To exercise these rights, contact us at privacy@urgentcare-now.com.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: